cita66 - Deposits, Withdrawals and Account Banking

PAYMENT METHODS

Accepted Payment Methods at cita66

Every method listed here is available for deposits at cita66 where local law permits. Withdrawals route back to your registered method — keep your wallet details current in your account settings to avoid any hold on a payout request.

Touch 'n Go eWallet Deposit and withdraw using your TNG eWallet balance. QR or account-number transfer both accepted.

Boost Boost wallet deposits go through the standard cashier flow. Link your registered Boost number to your cita66 account for smooth payouts.

GrabPay Use your GrabPay balance to fund your account. Same wallet used for your GrabFood orders works here too.

DuitNow DuitNow transfers from any participating Malaysian bank go directly to your cita66 balance using the displayed account reference.

FPX Online banking via FPX covers Maybank2u, CIMB Clicks and other participating local banks for those who prefer bank-account transfers.

Verify Your cita66 Account

Account verification is how we make sure your balance reaches you and no one else. It is a one-time process: upload a clear photo of your Malaysian identity document and a screenshot or statement confirming your registered wallet or bank account. Our team reviews submissions and confirms via your registered contact. Once approved, your account is cleared for full withdrawal access. Verification

also protects against unauthorised access — if someone else tries to move funds out of your account, the verification layer blocks them. We ask for nothing beyond what is needed to confirm your identity and payment ownership.

Prepare your identity document — A clear photo of your Malaysian IC (MyKad) front and back is the standard requirement. Make sure all four corners are visible and the details are readable.
Upload through the account dashboard — Go to Account Settings, find the Verification section, and upload your documents directly. Mobile camera upload works on both iOS and Android.
Confirm your payment method ownership — A screenshot from your Touch 'n Go eWallet, Boost or GrabPay app showing your name and registered number confirms the payout channel is yours.
Await confirmation — We notify you once verification is complete. Your withdrawal limit moves to the standard level automatically; no need to request it separately.

Put Money Into Your cita66 Account

Adding funds is a short path from your e-wallet to your playing balance. Open the cashier from any page in the lobby, pick your wallet — Touch 'n Go eWallet, Boost, GrabPay or a DuitNow transfer — and the screen hands you the account details or a QR code. Confirm the amount in your wallet app, enter your PIN, and the credit

moves into your cita66 balance. You can also use FPX online banking through Maybank2u or CIMB Clicks if you prefer transferring from a bank account directly.

Open the cashier — Tap the deposit icon on the lobby header — it is visible on both mobile and desktop without navigating away from the page.
Choose your payment method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. The screen shows the receiving account number or a scannable QR code.
Confirm in your wallet app — Switch to your e-wallet or banking app, complete the transfer and authorise with your PIN or biometric. Keep the reference number shown.
Balance updated — Your cita66 balance reflects the deposit once the payment rails confirm it. Refresh the wallet display if it does not update within a short moment.

Withdraw Your Balance Back to Your Wallet

Withdrawals on cita66 route back to the same wallet or bank account you deposited from — this keeps the payout path clean and consistent. Head to the cashier, choose the withdrawal tab, and select your registered method. Enter the amount in RM, double-check the destination wallet details, and submit the request. We process withdrawals in the order they arrive; your account verification

status affects how quickly the funds move, so completing KYC early keeps things smooth. Players in Subang Jaya and across Malaysia use the same withdrawal flow regardless of device.

Open withdrawal tab — Inside the cashier, switch to the withdrawal section. Your registered payout methods — Touch 'n Go eWallet, Boost, GrabPay or DuitNow — appear here automatically.
Enter amount in RM — Type the RM amount you want to move out. The screen shows your current available balance so you can check before confirming.
Verify your identity if prompted — If your account verification is pending, the system will ask you to complete it before the withdrawal is released. One-time step; does not repeat.
Confirm and track — Submit the request and note the transaction reference. Your withdrawal history in the account dashboard updates as the status changes.

Banking Questions About Your cita66 Account

These are the questions we see most often from accounts in Malaysia around deposits, withdrawals and the verification step. If your situation is not covered here, reach out via live chat.

Touch 'n Go eWallet, Boost and GrabPay are all accepted. You can also use DuitNow or FPX bank transfer through Maybank2u or CIMB Clicks, subject to local availability.

Minimum amounts are shown in the cashier at the time of deposit and may vary by payment method. Check the cashier screen for the current RM figure before you confirm.

Upload your MyKad photo and a confirmation screenshot from your registered e-wallet inside Account Settings. Our team reviews it and confirms once your identity is matched.

Refresh your balance display first. If it still has not updated after a few minutes, contact live chat with the transaction reference number from your wallet app.

Payouts route back to your registered method for security. To change your payout wallet, update your account details and complete any additional verification our team requires.

We do not add platform fees on standard transactions. Your e-wallet or bank may apply their own charges — check with your provider for any applicable rates on their end.

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